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Privacy Hub

Your Privacy at a Glance

Overview

Here is a short overview of what we do with your personal information and how we protect your privacy. 

This does not replace our Privacy Policy; it only highlights key points of it for Yubo users. For full details, check out our Privacy Policy

If you are under 18 years old… 

We encourage you to talk to your parents or a trusted adult about your experience on Yubo. Ask them for advice to better protect your safety & privacy online. 

If you don't understand what is stated on this page, or if you have any doubts about the use of your personal data, we advise you to ask your parents or a trusted adult for help. You can also contact us here.

To make it more fun, watch the video below.

By clicking on this thumbnail, you agree to load a YouTube video. This external service may collect personal data or use cookies. More information on YouTube's Privacy Policy

What is ‘personal data’ and the ‘right to privacy’?

Personal data is:

  • Data that relates to you, like your identity,  your personality, your name, email address, an image of you, and also things like your interests and preferences. 
  • Data that relates to your location, such as your address or GPS coordinates. 
  • Data that relates to your online activities, such as your settings, device information, browsing information, user-generated content, or user journey. 

Basically, the right to privacy is the right to have some control over how your personal information is collected and used in a digital space. For example, you have the right to be informed about what a company does with your data, and you have the right to request access to your data, to have it rectified, or erased. All your privacy rights are detailed in the Privacy Policy (Section 9). 

Below are 8 guiding rules regarding your personal data and privacy rights. 

Rule #1: Data at a Minimum.

We need some data like a picture of your face and your date of birth to identify you on Yubo for everyone's safety. 

We also process some information related to your device for technical reasons and data related to the content you post on Yubo, so we can share it with other users on the platform. 

You do not have to provide us with any information that we do not absolutely need, such as your email address, interests, gender, etc. All of this information is optional. 

Rule #2: Data Sharing Practices.

We share users’ personal data mainly with our service providers. These companies provide us with IT tools that process data to help us run our services. For example, to host the data in data centers, or to sort and analyze data in databases. 

User data can be accessed by our authorized employees, for example by our moderators who ensure safety on the app. 

Data is also shared with business partners, especially to serve ads on the app. In this example, these are companies that act as intermediaries between advertisers and platforms like Yubo. Ads may not be shown to all users depending on their age and local restrictions.  

Finally, personal data may be shared with the relevant authorities if serious offenses are committed on Yubo.

Rule #3: Data for Your Safety

Moderation is necessary for the safety of everyone on Yubo. We have to process personal data in order to moderate content. For example, if a content violates our Community Guidelines, our moderators must identify the content in violation and apply necessary actions to the user. 

We also use technology to automatically detect violations of our guidelines, filter inappropriate content, or send you alerts to remind you of our rules, and also to automatically verify your age when you sign up. 

We train and supervise the algorithms so that they perform well and make as few errors as possible. Content detected by the algorithms may be processed not only for safety purposes but also to improve their accuracy and our safety measures. 

Children who are 13 years old or younger are not allowed to use Yubo. Therefore, we require you to estimate your age at sign-up via a partnership with Yoti, an industry-leading age estimation system. We may also require you to verify your identity if we suspect that you lied about your age or if you are engaged in inappropriate or unlawful conduct on Yubo.  

Information about Moderation Decision-Making

Rule #4: Data for a Better Experience.

We only use your data to provide our services and improve your experience on Yubo. You can set your swipe or live video settings as you wish, and you can post content on Yubo like your bio, a private message, or a video. We need to store this content on our servers so that it can function online. 

To improve the platform we watch trends, notice how you use Yubo, what features you like and dislike, and other usage metrics. We are not interested in getting to know your individual activity, but rather understand how our community uses Yubo so we can grow the app in that direction.

Rule #5: No Geolocation of Under 15s.

Location services allow us to locate you to give you a better experience on the app.

The geolocation options we offer may vary according to your country, your age, and applicable laws. We can provide (i) a geolocation service (based on the GPS coordinates of your device) subject to your prior consent, or (ii) an approximate location service (based on your IP address).

Rule #6: Your Settings, Your Privacy.

Yubo is designed with privacy protection at its core. This means that you can control your data through the in-app settings:

  • Go to ‘Account’ if you’d like to rectify some data;
  • Go to ‘Safety and Privacy’ if you’d like to manage your permissions, blocked users, add or remove muted words, or request your data.  
  • Go to ‘Push notifications’ if you’d like to allow us, or not, to send you notifications.
  • Go to ‘Swipe settings’ if you’d like to manage swipe specification or if you would prefer us to hide your profile from appearing in swipes.. 
  • Go to ‘Delete Account’ if you’d like to leave Yubo and remove your profile. 

If you are under 18, we strongly encourage you to ask your parents or a trusted adult before changing your privacy settings, especially if you wish to lower them. 

More information about your account settings can be found here

Rule #7: Cookies for improved performance

We use technologies like cookies to track your interactions and actions on Yubo. For example, to see what features you have used, to figure out what you like and dislike on the app, and to better the ads you will see. It also allows us to identify any technical problems you may be experiencing. 

Basically, these tools can collect technical information (like your phone model or operating system) and it helps us improve the app and your experience on Yubo. 

Go to your settings > Safety and privacy > Personalization and data > Privacy Preferences to manage your choices about cookies. 

When required by law, we ask for your consent before running these tools. 

Rule #8: Our Commitment to Compliance with Data Privacy Regulations.

As you may know, Yubo is available in many countries, where data protection laws may vary. For instance: 

We take into account local requirements when providing our services. However, be aware that your rights may be different depending on your country of residence.  

Thanks for reading!

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