Yubo Reviews: What Our Users Are Saying About US
To succeed in today’s business world, companies must always put the customer first. Because consumers have immediate access to business reviews, it is critical for companies to provide a positive customer experience that people will want to share with others. This concept – also known as customer centricity – is built into Yubo’s core business model. A customer-centric company, or client-centric company, adopts a “strategy and a culture of doing business that focuses on creating the best experience for the customer, and by doing so builds brand loyalty. Client-centric businesses ensure that the customer is at the center of [their] philosophy, operations, and ideas.”
What is the Yubo app?
Yubo is a social live-streaming platform that celebrates the true essence of being young. It is designed for anyone seeking a place to belong, feel safe, and hang out. It includes the opportunity for users to share live streams, socialize with new people, find like-minded individuals from all over the world, discover a community that shares their interests, and play games with friends.
User Reviews and a Customer-Centric Platform
The Yubo team genuinely cares about its users. Instead of simply releasing an app that is geared toward profits, their mission is to develop a space where anyone can belong and to “socially inspire and enable a new generation [of users] to find out about the world and themselves.”
To do so, the company relies on user feedback to create a customer-centric platform. Every review shared by a user provides the Yubo team with insights into how it can improve the platform while continuing to deliver a positive customer experience.
A majority of feedback providers rave about the opportunities presented by the platform:
- “… I think it’s a great app all around; the fact that you meet new people here daily is amazing. I’ve met several people [on] this app and [have become] great friends with them in person. Also, when streaming, you have so many options to remove/ban or mute … users who are not friendly or rude. In addition, this app has a swipe feature [that allows you to] swipe right or left to add new friends. So it expands the variety of people you can meet …”
- “I love the app because I can meet people from all around the world. It has introduced me to many new friends that I can gladly say are people in which I trust …”
- “I want to start out by saying that this app is perfect for trying to find people to talk to when you’re bored. I have met so many amazing people around the world who I can genuinely call friends …”
- “This app is really good if you’re looking to meet and talk to new people! Most of the app is free, and you can use it without having to worry about paying for text messages or swipes …”
Reviews Help Build the Yubo Community
Recent data reveals the power of customer reviews. According to research, 90% of users review customer feedback and ratings before installing an app, 47% of iOS and 53% of Android users find mobile apps through search engines, and 70% of Apple users read reviews before installing apps on their phone.
All of this plays a role in how many users download an app, like Yubo, which directly impacts the strength and growth of the app’s community. As the community expands, more individuals around the globe are able to connect with their crew – whether they are in a rural village or a large city. The truth is that today – with our increased reliance on technology and the never-ending availability of resources – finding someone to connect with is more difficult than ever. Yubo is changing this for Gen Z by using customer reviews to build community.